FAQs

Product Information

We source our brands and designers from around the globe and that can mean unique sizing.  If you would like additional details on how a garment or a specific designer's dress fits, or the measurement of a piece, we are happy to help.  Just email us at hello@shoplafrock and we will do our very best to assist you.

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Order Information

Orders within the state of Georgia will be charged applicable Georgia Sales tax in addition to shipping charges. 

La Frock offers free doorstep delivery for Atlanta customers within a 5 mile radius. 

We process orders for shipping within three business days excluding weekends and holidays.  If you need your order expedited, please let us know and we will try our best to make this happen. 

We ship worldwide. While we are happy to ship internationally, any applicable duties and taxes that may be applied by the country of delivery are the responsibility of the customer.

La Frock offers free doorstep delivery for Atlanta customers within a 5 mile radius. 

Due to the nature of our inventory, items may be returned for credit only.  All returns must be unworn, new with tags attached.  La Frock reserves the right to refuse a return if items are not in the condition stated above.  If an item arrives to you in an unsatisfactory condition, please email us upon receipt, take a photo of the item in question and we will resolve the issue immediately.  

All online returns must be postmarked within three business days of receipt and are returned at the customers expense.  We strongly suggest insuring your package. Please note that any discounted items are FINAL sale .

To initiate a return, kindly email us at hello@shoplafrock.com to notify us of your return.  We will send instruction on where to send your package and once received and inspected, we will issue you a credit to be used within three months of your original purchase date.  

Reach out! Visit our contact page for any information regarding your order. We’re here to answer questions about Orders, Order Modifications, Shipping, Returns, & Cancellations.

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